Last Updated: July 11, 2026

ATC Domain Solutions (“we,” “us,” or “our”) operates the website located at https://atcdomainsolutions.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services, including our AI-powered chat widget.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Site.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is collected automatically as you navigate the Site.

1.1 Information You Provide Directly

• Name
• Email address
• Phone number
• Business name and website URL (if applicable)
• Details regarding your inquiry, project, or service needs
• Any information submitted through contact forms, our AI Chat Assistant, or email correspondence

1.2 Information Collected Automatically

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• General geographic location (city/region level)

2. AI Chat & Intake Widget

Our Site uses an AI-powered chat widget (“Chat Assistant”) to help visitors get information about our services and submit inquiries. When you interact with the Chat Assistant, we may collect the information you provide directly, the conversation content of your session (including questions asked and responses selected or typed), and technical information collected automatically as part of normal website operation.

2.1 AI Processing Disclosure

The Chat Assistant uses artificial intelligence and automated technology to interpret your questions, present relevant options, and generate responses. While the Chat Assistant is designed to provide accurate and helpful information, responses are generated automatically and may not always be complete or fully accurate. The Chat Assistant does not provide legally binding quotes, contracts, or guarantees on behalf of ATC Domain Solutions unless explicitly confirmed by a human representative.

2.2 Chat Data Retention

Conversation data and information submitted through the Chat Assistant is retained for as long as necessary to respond to your inquiry and for our internal business records, generally not to exceed 24 months, unless a longer period is required by law or an active business relationship continues.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and follow up regarding services you’ve expressed interest in
• Route your inquiry to the appropriate team member or department at ATC Domain Solutions
• Provide, operate, and maintain our Site and services
• Improve the accuracy and helpfulness of our Chat Assistant over time
• Maintain records of customer communications for quality and training purposes
• Send administrative information, such as updates to our policies or terms
• Comply with legal obligations

4. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.

We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Site to function properly, such as maintaining page navigation and security.
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics) so we can improve performance and content.
• Functional Cookies: Remember choices you make (such as language preference) to provide a more personalized experience.
• Advertising Cookies: May be used to deliver relevant advertising and measure the effectiveness of our marketing campaigns.

Our AI Chat Assistant widget does not use persistent cookies or local storage. Conversation data exists only for the duration of your active browsing session and is not retained on your device after you close or navigate away from the page.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Our internal team and staff, for the purpose of responding to your inquiry
• Third-party service providers that host, operate, or support our Site, hosting infrastructure, and chat widget technology, solely to provide these services to us
• Our customer relationship management (CRM) and email communication tools, for lead management and follow-up purposes
• Analytics providers, such as Google Analytics, to help us understand Site usage
• Legal or regulatory authorities, where required by law, subpoena, or legal process

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing of your information, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at james@atcdomainsolutions.com.

You are not required to use the Chat Assistant to contact us — you may instead reach us directly at 206-953-8240, james@atcdomainsolutions.com, or via our contact page at https://atcdomainsolutions.com/contact-us/.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a revised “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

ATC Domain Solutions
Email: james@atcdomainsolutions.com
Phone: 206-953-8240
Website: https://atcdomainsolutions.com
Contact Page: https://atcdomainsolutions.com/contact-us/